Returns & Exchanges

At Rutvi, we want you to love every piece you bring into your home, which is why we offer a 30-day hassle-free return window for all unused and original-packaged items. If your selection isn't the perfect fit for your space, we are here to help you find a better alternative or provide a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack the home decor items in their original boxes with all protective padding to ensure they arrive back to us safely.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the items, your refund will be processed back to your original payment method within 5-7 business days.